Terms & Conditions

Welcome to Otter Home Water & Air Purification. By using our website, submitting a form, or enrolling in our SMS program, you agree to these Terms & Conditions.

Use of Our Services

You agree to provide accurate information when contacting us and to use our website and services for lawful purposes only.

SMS Messaging Program Terms

By opting in, you agree to receive recurring SMS messages from Otter Home Water & Air Purification related to appointment scheduling, water test results, quotes, service updates, and follow-ups.

• Message frequency: Varies based on your interaction with us (typically 2–6 messages per month).
• Message & data rates may apply. Check with your mobile carrier.
• Opt out: Reply STOP at any time to unsubscribe. You will receive a confirmation message.
• Help: Reply HELP for assistance, or contact us at (717) 707-7141 / info@otterhomesystems.com.
• Carriers: Supported on major US carriers. Carriers are not liable for delayed or undelivered messages.
• Eligibility: You must be the account holder or have permission to enroll the phone number you provide, and be 18 or older.

Consent to receive SMS messages is not a condition of purchasing any goods or services from Otter Home.

Privacy

Your use of our services is also governed by our Privacy Policy. We do not share mobile opt-in or SMS consent information with any third parties or affiliates for marketing.

Disclaimer of Warranties

Information on this website is provided "as is" without warranties of any kind. Water test results and recommendations are based on samples collected and may not reflect future conditions.

Changes

We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance.

Contact

Otter Home Water & Air Purification
Email: info@otterhomesystems.com
Phone: (717) 707-7141